PRIVACY POLICY
We respect your privacy and are committed to protecting your data. For this reason, SMART
HOPER, S.L.U. makes this Privacy Policy available to customers in order to provide information on how we process your personal data and protect your privacy and information when you interact with LATROUPE. SMART HOPER, S.L.U. asks you to take a few minutes to carefully read this Privacy Policy.

1. INTRODUCTION
This Privacy Policy applies to customer interactions with SMART HOPER, S.L.U. (hereinafter,
LATROUPE) through this Website or via email.
LATROUPE may modify this Privacy Policy when necessary. In the event of any modifications, we will notify you via the website or by other means so that you are aware of the new privacy conditions.
By continuing to use the features made available by LATROUPE after being notified of the
aforementioned modifications, you agree to them, except in cases where your express consent is required.

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA
LATROUPE is responsible for the processing of personal data. To ensure the proper management of your data, LATROUPE has appointed a Data Protection Officer, whom you can contact for any questions you may have at the email address latroupe@akela.legal.

3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA
The personal data provided by customers may be processed by LATROUPE for the following
purposes, depending on the data provided and the interactions carried out:

1. Contact and management and processing of queries and requests. The personal
data of customers who communicate with LATROUPE through any of the contact channels
made available to them for the purpose of receiving inquiries and/or requests will be
processed for the purposes of maintaining contact between the parties, providing customer
service, and managing and processing requests or inquiries sent to us by customers
through the channels provided for this purpose.
2. Commercial, promotional, or advertising communications. The personal data of
LATROUPE customers may be processed for the purpose of sending personalized
commercial and advertising information about activities, products, services, offers, special
promotions, as well as documentation of various kinds, by postal, telephone, or electronic
means (email, SMS, messaging, and other means of electronic communication).
LATROUPE informs that, in order to optimize and improve the information it sends, as well
as to offer personalized information tailored to the characteristics and/or needs of each
customer, it may carry out analyses and automatic profile evaluations and apply
segmentation techniques, exclusively with internal data available to LATROUPE, prior to
sending advertising and commercial communications.
The customer may object at any time to the processing of their data for advertising or
promotional purposes by LATROUPE using the channels provided for this purpose.
3. "Work with us." In the "Work with us" section, we collect and process the personal data
provided in order to manage applications in current or future selection processes carried
out at any of LATROUPE's establishments. This includes:

- Evaluate professional profiles in relation to available vacancies.

- Contact candidates to conduct interviews or request additional information.
- Keep resumes in the LATROUPE database for a reasonable period of time for
future job opportunities.

4. WHAT DATA IS PROCESSED BY LATROUPE AND FROM WHAT SOURCES DOES IT COME
The data processed by LATROUPE comes from the following sources:
• Data provided by the customer by filling out the forms made available by LATROUPE,
whether digital or not, its own or those of third parties, to manage the relationship between
the parties.
• Data provided by the candidate by filling in forms made available by LATROUPE in the
"Work with us" section.
LATROUPE may process the following types of personal data:
• Identification and contact details: first and last names, email address, postal address,
telephone number, etc.
• Data relating to personal characteristics: date of birth, gender, and nationality.
• Professional and academic data: academic background, employment history, professional
experience, etc.
• Other types of data. Exclusively in the event that the customer provides other types of
data in their interactions with LATROUPE, such data will be processed by LATROUPE
only if its processing is necessary for the purpose pursued. Otherwise, the data will be
destroyed without being stored or processed beforehand.

5. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA
LATROUPE processes personal data in accordance with the following legal bases:
1. The processing of your data for the purpose of "Contact and management and processing
of queries and requests" is based on the management and processing of the legal
relationship established between the customer and LATROUPE, that is, on the
management of your own request, on maintaining contact between the parties and, where
appropriate, on the provision of the service that has been requested, as well as, if
necessary, on the consent that will be requested from the customer.
2. The processing of your data for the purpose of "Commercial, promotional, or advertising
communications" is based on LATROUPE's legitimate interest in keeping the customer
informed of any new developments. The sending of such communications will exclusively
refer to LATROUPE services and activities similar to those published on the Website and
for which there is a prior legal relationship with the user. You may object to the processing
of your data for the purpose of "Commercial, promotional, or advertising communications"
at any time, as well as in each of the communications for this purpose that you receive. In
the event that there is no prior contractual relationship with LATROUPE, you may only
receive promotional information with your express consent.
3. The processing of your data for the purpose of "Work with us" is based both on the consent of the interested party and on the application of pre-contractual measures. By voluntarily submitting your resume or other personal information, the candidate expressly consents to the processing of their data to participate in current or future selection processes. On the other hand, if the application leads to an active selection process, the processing is also based on the need to apply pre-contractual measures.

6. TO WHOM YOUR DATA IS COMMUNICATED
Your data may be communicated to third parties that perform functions for LATROUPE, including, among others, management, control, human resources management, regulatory compliance monitoring, or auditing. The purpose of such data communication is to enable the management and development of the appropriate procedures established by law. The legal basis for this data communication is the need for it for the formalization of the contract.
Your data may be communicated to public bodies, public administrations, state security forces, or courts and tribunals, under the terms established in current regulations, exclusively in cases where such communication of data is necessary and/or in compliance with legal obligations arising from claims, preliminary proceedings, or any administrative or judicial procedure.
Your data will not be communicated to other third parties, unless expressly required by law or with the consent of the interested party.

7. HOW LONG WE KEEP YOUR DATA
LATROUPE will keep your personal data for as long as necessary to provide the requested service and/or to achieve the intended purpose of processing.
Subsequently, provided that the customer has not exercised their right to erasure, their data will be kept for the legal periods applicable in each case, taking into account the type of data and the purpose of the processing.
In any case, the customer may request detailed information on the data retention periods applied at LATROUPE by contacting our Data Protection Officer, who can be reached at
latroupe@akela.legal.

8. WHAT PERSONAL DATA YOU MUST PROVIDE
LATROUPE informs users that, when personal data is collected through a form made available on the Website, it will be necessary to provide at least the data indicated as mandatory on the form in question. If at least this data, considered necessary, is not provided, LATROUPE will not be able to manage the service or query requested.

9. WHAT YOU MUST GUARANTEE WHEN PROVIDING YOUR PERSONAL DATA
The customer guarantees that the data provided is true, accurate, complete, and up to date, and is responsible for any direct or indirect damage or harm that may be caused as a result of a breach of this obligation.
LATROUPE informs you that, in order to provide your personal data in any way through our
Website, you must be over 18 years of age. Users who provide data to LATROUPE through this Website declare and guarantee that they are over 18 years of age and take full responsibility for such a declaration.

10. WHAT MEASURES WE TAKE TO PROTECT YOUR PERSONAL DATA
In response to LATROUPE's concern for ensuring the security and confidentiality of your data, the required security levels for the protection of personal data have been adopted and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data provided through the Website. In any case, you should bear in mind that security measures on the Internet are not impregnable.

11. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA
LATROUPE informs you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you.
Similarly, LATROUPE informs you that you have the following rights regarding your personal data:
• Access your data. You have the right to access your data to find out what personal data
we are processing that concerns you.
• Request the rectification or erasure of your data. In certain circumstances, you have the
right to rectify any personal data that you consider inaccurate and that concerns you, and
that is being processed by LATROUPE, as well as the right to request the erasure of your
data when, among other reasons, the data is no longer necessary for the purposes for
which it was collected.
• Request the restriction of the processing of your data. In certain circumstances, you have
the right to request that we restrict the processing of your data, in which case we inform
you that we will only retain the data for which you have requested restriction of processing
for the exercise or defense of claims.
• To the portability of your data. In certain circumstances, you have the right to receive the
personal data concerning you, which you have provided to us, in a structured, commonly
used and machine-readable format, as well as to have it transmitted by LATROUPE to
another data controller.
• To object to the processing of your data. In certain circumstances and for reasons related
to your particular situation, you have the right to object to the processing of your data, in
which case we will stop processing it unless we have compelling legitimate grounds to
continue doing so or for the exercise or defense of possible claims.
We also remind you that you have the right to withdraw any consent you may have given for the processing of your data, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You may exercise your rights regarding your personal data by sending an email to the following address: latroupe@akela.legal.